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--RT MySQL Database |
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| 2 |
|
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| 3 |
--Tickets |
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| 4 |
SELECT CONCAT('INSERT INTO ticket (id, component, time, priority, owner, reporter, summary) VALUES (' |
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| 5 |
, Tickets.id, |
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| 6 |
', ''', |
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Queues.Name, |
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| 8 |
''', ', |
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| 9 |
'EXTRACT(EPOCH FROM ''', |
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| 10 |
Tickets.Created, '''::timestamp), ', |
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| 11 |
Tickets.Priority, |
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| 12 |
', ''', |
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| 13 |
Owners.Name, |
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| 14 |
''', ''', |
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| 15 |
COALESCE((SELECT Content FROM ObjectCustomFieldValues Requestors WHERE Tickets.id = Requestors.ObjectId AND Requestors.CustomField = 1 LIMIT 1), ''), |
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| 16 |
''', ''', |
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| 17 |
REPLACE(Tickets.Subject, '''', ''''''), |
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| 18 |
''');' |
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| 19 |
) |
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| 20 |
FROM Tickets |
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INNER JOIN Users Owners ON Tickets.Owner = Owners.Id |
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INNER JOIN Queues ON Queues.id = Tickets.Queue |
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WHERE Tickets.id > 1 |
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| 24 |
ORDER BY Tickets.id |
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| 25 |
INTO OUTFILE 'Tickets.sql'; |
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| 26 |
|
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| 27 |
--Status |
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| 28 |
SELECT CONCAT('INSERT INTO ticket_custom (ticket, name, value) VALUES (', |
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| 29 |
Tickets.id, |
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| 30 |
', ''current_status'', ''', |
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| 31 |
Tickets.Status, |
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| 32 |
''');') |
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| 33 |
FROM Tickets |
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| 34 |
INTO OUTFILE 'Status.sql'; |
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| 35 |
|
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| 36 |
--Effort |
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| 37 |
SELECT CONCAT('INSERT INTO ticket_custom (ticket, name, value) VALUES (', |
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| 38 |
Tickets.id, |
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| 39 |
', ''development_effort'', ''', |
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| 40 |
MIN(ObjectCustomFieldValues.Content), |
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| 41 |
''');') |
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| 42 |
FROM Tickets |
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| 43 |
INNER JOIN ObjectCustomFieldValues ON ObjectCustomFieldValues.ObjectId = Tickets.id |
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| 44 |
AND ObjectCustomFieldValues.CustomField = 2 |
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| 45 |
GROUP BY Tickets.id |
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| 46 |
ORDER BY Tickets.id |
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| 47 |
INTO OUTFILE 'Effort.sql'; |
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| 48 |
|
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| 49 |
--Descriptions |
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| 50 |
SELECT CONCAT('UPDATE ticket SET description = REPLACE(''', |
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| 51 |
REPLACE(REPLACE(Attachments.Content, '''', ''''''), '>', ''), |
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| 52 |
''', ''\\'', '''') WHERE id = ', |
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| 53 |
Tickets.id, |
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| 54 |
';') |
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| 55 |
FROM Tickets |
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| 56 |
INNER JOIN Transactions ON Transactions.ObjectId = Tickets.id AND Transactions.Type = 'Create' |
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| 57 |
INNER JOIN Attachments ON Attachments.TransactionId = Transactions.id AND Attachments.ContentType = 'text/plain' AND Attachments.Content <> '' AND Attachments.Content IS NOT NULL |
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| 58 |
INTO OUTFILE 'Descriptions.sql'; |
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| 59 |
|
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| 60 |
--Comments |
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| 61 |
SELECT CONCAT('INSERT INTO ticket_change (ticket, time, field, newvalue, author) VALUES (', |
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| 62 |
Tickets.id, |
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| 63 |
', EXTRACT(EPOCH FROM ''', |
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| 64 |
Transactions.Created, '''::timestamp)', |
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| 65 |
', ''comment'', REPLACE(''', |
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| 66 |
REPLACE(REPLACE(Attachments.Content, '''', ''''''), '>', ''), |
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| 67 |
''', ''\\'', ''''), ''', |
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| 68 |
COALESCE(author.Name, ''), |
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| 69 |
''');') |
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| 70 |
FROM Tickets |
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| 71 |
INNER JOIN Transactions ON Transactions.ObjectId = Tickets.id AND Transactions.Type = 'Comment' |
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| 72 |
INNER JOIN Attachments ON Attachments.TransactionId = Transactions.id AND Attachments.ContentType = 'text/plain' AND Attachments.Content <> '' AND Attachments.Content IS NOT NULL |
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INNER JOIN Users author ON author.id = Transactions.Creator |
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| 74 |
INTO OUTFILE 'Comments.sql'; |
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| 75 |
|
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| 76 |
--Change Owner |
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| 77 |
SELECT CONCAT('INSERT INTO ticket_change (ticket, time, field, oldvalue, newvalue, author) VALUES (', |
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| 78 |
Tickets.id, |
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| 79 |
', EXTRACT(EPOCH FROM ''', |
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| 80 |
Transactions.Created, '''::timestamp)', |
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| 81 |
', ''owner'', ''', |
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| 82 |
COALESCE(old.Name, ''), |
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| 83 |
''', ''', |
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| 84 |
COALESCE(new.Name, ''), |
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| 85 |
''', ''', |
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| 86 |
COALESCE(author.Name, ''), |
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| 87 |
''');') |
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| 88 |
FROM Tickets |
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| 89 |
INNER JOIN Transactions ON Transactions.ObjectId = Tickets.id |
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| 90 |
INNER JOIN Users old ON old.id = Transactions.OldValue |
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| 91 |
INNER JOIN Users new ON new.id = Transactions.NewValue |
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| 92 |
INNER JOIN Users author ON author.id = Transactions.Creator |
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| 93 |
AND Field = 'Owner' |
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| 94 |
INTO OUTFILE 'Owner.sql'; |
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| 95 |
|
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| 96 |
--Change Status |
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| 97 |
SELECT CONCAT('INSERT INTO ticket_change (ticket, time, field, oldvalue, newvalue, author) VALUES (', |
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| 98 |
Tickets.id, |
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| 99 |
', EXTRACT(EPOCH FROM ''', |
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| 100 |
Transactions.Created, '''::timestamp)', |
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| 101 |
', ''current_status'', ''', |
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| 102 |
COALESCE(Transactions.OldValue, ''), |
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| 103 |
''', ''', |
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| 104 |
COALESCE(Transactions.NewValue, ''), |
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| 105 |
''', ''', |
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| 106 |
COALESCE(author.Name, ''), |
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| 107 |
''');') |
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| 108 |
FROM Tickets |
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| 109 |
INNER JOIN Transactions ON Transactions.ObjectId = Tickets.id |
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| 110 |
INNER JOIN Users author ON author.id = Transactions.Creator |
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| 111 |
AND Field = 'Status' |
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| 112 |
INTO OUTFILE 'StatusChange.sql'; |
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| 113 |
|
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| 114 |
|
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| 115 |
--Trac PostGreSQL Database |
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| 116 |
|
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| 117 |
UPDATE ticket SET Owner = NULL WHERE Owner = 'Nobody'; |
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| 118 |
UPDATE ticket SET Status = 'new' WHERE Owner IS NULL; |
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| 119 |
UPDATE ticket SET Status = 'assigned' WHERE OWNER IS NOT NULL; |
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| 120 |
UPDATE ticket SET Status = 'closed' |
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| 121 |
WHERE |
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| 122 |
ticket.id IN |
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| 123 |
(SELECT id FROM ticket INNER JOIN ticket_custom ON ticket_custom.ticket = ticket.id AND ticket_custom.name = 'current_status' AND ticket_custom.value IN ('resolved', 'rejected', 'deleted', 'Released')); |
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| 124 |
DELETE FROM ticket_change WHERE author = 'RT_System' |
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| 125 |
ALTER SEQUENCE ticket_id_seq RESTART WITH xxx; |
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| 126 |
UPDATE ticket SET changetime = (SELECT COALESCE(MAX(time), EXTRACT(EPOCH FROM NOW())) FROM ticket_change WHERE ticket = ticket.id) |
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| 127 |
UPDATE ticket SET reporter = owner where reporter is null; |
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