Opened 12 years ago
Last modified 11 years ago
#10484 closed defect
SMTPServerDisconnetion while using SMTPS/SSL — at Initial Version
| Reported by: | Stefano Cailotto | Owned by: | Michael Renzmann |
|---|---|---|---|
| Priority: | high | Component: | AnnouncerPlugin |
| Severity: | normal | Keywords: | TracNotification smtps SMTP_SSL SMTPServerDisconnetion |
| Cc: | Trac Release: | 0.12 |
Description
Hello, I'm using the Italian ISP Aruba smtps server to send ticket notifications. I get the following error (email address is obfuscated):
2012-10-15 10:55:50,420 Trac[notification] INFO: Sending notification through SMTP at smtps.aruba.it:465 to [u'xxxxxxxxx@xxxxxxxx']
2012-10-15 11:00:51,398 Trac[web_ui] ERROR: Failure sending notification on creation of ticket #1: SMTPServerDisconnected: Connection unexpectedly closed
After investigating a bit, I discovered that stmps.aruba.it is not compatible with the starttls option, but requires anyway an encrypted connection. For this purpose, smtp server from smtplib must be an instance of SMTP_SSL without setting use_tls in the config page.
Please find the modified version in attachment.
Regards, Stefano
Modified version of notification.py