How to only notify on ticket creation
|Reported by:||anonymous||Owned by:||hasienda|
Description (last modified by rjollos)
Is it possible in some way to subscribe for notification when a ticket is set in a specific state for a specific component? I would like to setup notification when a ticket is created (new) with a specific component, but I do not want to receive notification for every change made to that ticket after it has been assigned.
i.e. what DefaultCcPlugin did.