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Opened 15 months ago

Closed 15 months ago

Last modified 15 months ago

#11201 closed defect (cantfix)

Internal Server Error

Reported by: rui.moreira@… Owned by: hasienda
Priority: normal Component: BlackMagicTicketTweaksPlugin
Severity: normal Keywords: setuptools
Cc: ruimoreira29@… Trac Release: 0.12

Description (last modified by rjollos)

Hello

I am installing the Account Manager Plugin on trac 0.12.4, when I enable the plugin I get a Internal Server Error from the tracd

Trac[main] ERROR: Internal Server Error:
Traceback (most recent call last):
File "/usr/lib/python2.6/site-packages/trac/web/main.py", line 525, in _dispatch_request dispatcher.dispatch(req)
File "/usr/lib/python2.6/site-packages/trac/web/main.py", line 246, in dispatch resp = chosen_handler.process_request(req)
File "/usr/lib/python2.6/site-packages/trac/web/chrome.py", line 471, in process_request in provider.get_htdocs_dirs() or []
File "build/bdist.linux-x86_64/egg/blackmagic/blackmagic.py", line 350, in get_htdocs_dirs return [('blackmagic', resource_filename(__name__, 'htdocs'))]
File "build/bdist.linux-x86_64/egg/pkg_resources.py", line 914, in resource_filename self, resource_name
File "build/bdist.linux-x86_64/egg/pkg_resources.py", line 1602, in get_resource_filename return self._extract_resource(manager, zip_path)
File "build/bdist.linux-x86_64/egg/pkg_resources.py", line 1617, in _extract_resource manager, os.path.join(zip_path, name)
File "build/bdist.linux-x86_64/egg/pkg_resources.py", line 1617, in _extract_resource manager, os.path.join(zip_path, name)
File "build/bdist.linux-x86_64/egg/pkg_resources.py", line 1629, in _extract_resource self.egg_name, self._parts(zip_path)
File "build/bdist.linux-x86_64/egg/pkg_resources.py", line 990, in get_cache_path self._warn_unsafe_extraction(extract_path) AttributeError: ResourceManager instance has no attribute '_warn_unsafe_extraction'

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Change History (9)

comment:1 Changed 15 months ago by rjollos

  • Description modified (diff)

comment:2 Changed 15 months ago by rjollos

  • Keywords setuptools added

t:#11224 says that it's a setuptools issues, and that you should upgrade your setuptools to 0.7.6. If you are running distribute, it looks like you need to upgrade to 0.6.39 (see here). Which version of setuptools or distribute are you running? Try:

$ easy_install --version
Last edited 15 months ago by rjollos (previous) (diff)

comment:3 Changed 15 months ago by rui.moreira@…

Hello,

Version of setuptools is

easy_install --version
setuptools 0.7.5

comment:4 Changed 15 months ago by anonymous

Hello,

we have upgraded setuptools and now it works.
Thank you so much .

comment:5 Changed 15 months ago by rui.moreira@…

  • Resolution set to fixed
  • Status changed from new to closed

Hello,

we have upgraded setuptools and now it works.
Thank you so much .

comment:6 Changed 15 months ago by hasienda

  • Component changed from AccountManagerPlugin to BlackMagicTicketTweaksPlugin

Fine. Please not that you could not even proof your claim against this plugin, because the error clearly raises from another plugin code, you see?

comment:7 Changed 15 months ago by rjollos

  • Resolution changed from fixed to invalid

comment:8 Changed 15 months ago by rui.moreira@…

Sorry for that. I just pasted the wrong error, the same thing was happening with the AccountManagerPlugin.

comment:9 Changed 15 months ago by rjollos

  • Resolution changed from invalid to cantfix

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