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Opened 8 years ago

Closed 7 years ago

#1129 closed defect (fixed)

"View Tickets" link not available

Reported by: sdyson@… Owned by: coderanger
Priority: normal Component: PrivateTicketsPlugin
Severity: critical Keywords:
Cc: Trac Release: 0.10

Description

After assigning a user TICKET_VIEW_REPORTER instead of TICKET_VIEW they can no longer see the "View Tickets" link on the main navigation bar. This may have something to do with the fact that I have disabled the reports module (I only want the query module). I assume that trac checks for the permission REPORT_VIEW or TICKET_VIEW to display the link and my user has neither.

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Change History (8)

comment:1 Changed 8 years ago by Chriki TM

  • Severity changed from normal to trivial

I suppose you have to use both the TICKET_VIEW_REPORTER and the TICKET_VIEW actions. That should do what you probably expect: The user has the "View Tickets" link but he can only see the tickets he reported himself.

HTH,
Chriki TM

comment:2 Changed 8 years ago by anonymous

If I assign the user TICKET_VIEW as well as TICKET_VIEW_REPORTER then they can see all tickets again. I assume TICKET_VIEW_REPORTER is meant to be a replacement for TICKET_VIEW rather than an addition to it as you suggest.

comment:3 Changed 8 years ago by duanestark@…

We are experiencing the same - We'd like to keep the View tickets up, but only show tickets that the person creates.

comment:4 Changed 7 years ago by ian@…

  • Severity changed from trivial to critical

This is quite the show stopper for myself currently. In the mean time I'll just have to disable tickets completely as I can't have my freelance clients seeing other clients tickets.

comment:5 follow-up: Changed 7 years ago by anonymous

FYI - I spoke to the author of the plugin, and there is a way to remove the RSS links from the bottom of the page (thus, elimiating the problem).

Unfortunately, I don't remember what I did, but it is POSSIBLE and it works great for us (and we are in a similar situation).

Checkout the freenode IRC channel - lots of good help in there.

comment:6 in reply to: ↑ 5 Changed 7 years ago by anonymous

Ignore this - I thought this was in response to another ticket - responded before I realized it. :)

Replying to anonymous:

FYI - I spoke to the author of the plugin, and there is a way to remove the RSS links from the bottom of the page (thus, elimiating the problem).

Unfortunately, I don't remember what I did, but it is POSSIBLE and it works great for us (and we are in a similar situation).

Checkout the freenode IRC channel - lots of good help in there.

comment:7 Changed 7 years ago by anonymous

i second this, can the writer of this plugin please resolve this issue? this is a very useful plugin and would make us users very happy indeed!

comment:8 Changed 7 years ago by coderanger

  • Resolution set to fixed
  • Status changed from new to closed

(In [2116]) Force the navigation button to be shown if needed. (closes #1129)

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