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Opened 6 months ago

Closed 6 months ago

#11362 closed defect (invalid)

No handler matched request to /hours

Reported by: coldfusionpc@… Owned by: rjollos
Priority: normal Component: TracHoursPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.12

Description

I've installed all the dependencies, updated database, everything was successful, and I have total and estimated hours on tickets. but there is no /hours page, no additional permissions to grant, and the plugin does not show up on the plugins page. Everything else says it's installed, but most of the functions are missing.

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Change History (4)

comment:1 Changed 6 months ago by rjollos

The total hours and estimated hours fields are custom fields, so if the database upgrade is successful, they will be present regardless of whether the plugin is loading. It sounds like the plugin is not loading. Please set TracLogging to debug level and looking for messages containing the word skipping for TracHours components when the plugin components are loading. Please post those messages here.

comment:2 Changed 6 months ago by anonymous

There are no such messages.

Oct 25 13:28:11 arturo Trac[env] INFO: -------------------------------- environment startup [Trac 0.12] --------------------------------
Oct 25 13:28:11 arturo Trac[env] WARNING: base_url option not set in configuration, generated links may be incorrect
Oct 25 13:28:11 arturo Trac[api] INFO: Synchronized '' repository in 0.00 seconds

comment:3 Changed 6 months ago by rjollos

You'll need to restart Trac or your webserver in order to see the plugin loading messages.

comment:4 Changed 6 months ago by coldfusionpc@…

  • Resolution set to invalid
  • Status changed from new to closed

We're going to try timingandestimationplugin 1.3.7

I'll reopen if needed- Sorry for the trouble

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