id,summary,reporter,owner,description,type,status,priority,component,severity,resolution,keywords,cc,release
1338,Exec shell command Plugin (instead of SMTP Notification),anonymous,anybody,Function to execute OS shell command (or script) when a ticket was changed.\r\nFor example_ it allows us to notice the event by RSH controllable alarm device without any client PC.\r\n\r\nIn addition_ to choose the device_ function below is also wanted:\r\nFunction to pass the command the user account and the other info to know which\r\ndevice to be kicked.,enhancement,new,normal,Request-a-Hack,normal,,,,0.10