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Opened 7 years ago

Closed 6 years ago

#1351 closed enhancement (wontfix)

Allow for private tickets without user account

Reported by: bryanlockwood@… Owned by: coderanger
Priority: normal Component: PrivateTicketsPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.10

Description

We all have way too many usernames/passwords to keep track of these days.

What I am proposing is a way to create a private ticket that does not require the user to sign up for an account at the Trac site. Essentially the user would:

  1. Start a new ticket
  2. Enter his email in the email or username field at the top, fill out other fields as needed, press the submit button. There is also a 'keep ticket private' checkbox somewhere in the ticket form, which our intrepid user checks.
  3. In return, he gets an email (and perhaps web page as well) with a link to the ticket. The link includes some random hash value allowing that (private!) ticket to be opened without entering a username/password pair.

So. I'm no developer but I am thinking that at step 3 he'd get back an url something like:

http://foo.com/trac/ticket/219?hash=uewq346

The ticket would now be viewable by anyone knowing that URL, or anyone with TICKET_VIEW permissions.

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Change History (1)

comment:1 Changed 6 years ago by coderanger

  • Resolution set to wontfix
  • Status changed from new to closed

No intention of doing this.

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