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Opened 7 years ago

Last modified 4 years ago

#1733 reopened enhancement

'Submit and Accept' button for Tickets

Reported by: agorilla@… Owned by: anybody
Priority: normal Component: Request-a-Hack
Severity: normal Keywords: tickets admin
Cc: andrew_sprock8 Trac Release: 0.10

Description

If the user is a TRAC_ADMIN or TICKET_ADMIN:

Display an extra 'Submit and Accept' button, or display an 'Accept this Ticket' checkbox. Another option would just to accept them by default (based on above permissions).

It just seems to make sense that a ticket entered by an admin would be accepted.

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Change History (2)

comment:1 follow-up: Changed 7 years ago by ixokai

  • Resolution set to fixed
  • Status changed from new to closed

Check out TicketCreationStatusPlugin, but you'll need 0.11 with workflow.

Wouldn't that solve it? If you assign it to yourself and create, it'll show up as assigned-- or accepted-- or whatever.

comment:2 in reply to: ↑ 1 Changed 4 years ago by andrew_sprock8

  • Cc andrew_sprock8 added
  • Resolution fixed deleted
  • Status changed from closed to reopened

Replying to ixokai:

Check out TicketCreationStatusPlugin, but you'll need 0.11 with workflow.

Wouldn't that solve it? If you assign it to yourself and create, it'll show up as assigned-- or accepted-- or whatever.

This forces a status. It doesn't option it during creation, so this is still a valid request.

I would very much like this functionality, and if it doesn't exist will create a plugin to support the feature.

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