Ticket #1733 (reopened enhancement)

Opened 6 years ago

Last modified 3 years ago

'Submit and Accept' button for Tickets

Reported by: agorilla@gmail.com Assigned to: anybody
Priority: normal Component: Request-a-Hack
Severity: normal Keywords: tickets admin
Cc: andrew_sprock8 Trac Release: 0.10

Description

If the user is a TRAC_ADMIN or TICKET_ADMIN:

Display an extra 'Submit and Accept' button, or display an 'Accept this Ticket' checkbox. Another option would just to accept them by default (based on above permissions).

It just seems to make sense that a ticket entered by an admin would be accepted.

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Change History

(follow-up: ↓ 2 ) 01/14/08 09:32:36 changed by ixokai

  • status changed from new to closed.
  • resolution set to fixed.

Check out TicketCreationStatusPlugin, but you'll need 0.11 with workflow.

Wouldn't that solve it? If you assign it to yourself and create, it'll show up as assigned-- or accepted-- or whatever.

(in reply to: ↑ 1 ) 04/23/10 01:11:37 changed by andrew_sprock8

  • status changed from closed to reopened.
  • cc set to andrew_sprock8.
  • resolution deleted.

Replying to ixokai:

Check out TicketCreationStatusPlugin, but you'll need 0.11 with workflow. Wouldn't that solve it? If you assign it to yourself and create, it'll show up as assigned-- or accepted-- or whatever.

This forces a status. It doesn't option it during creation, so this is still a valid request.

I would very much like this functionality, and if it doesn't exist will create a plugin to support the feature.


Add/Change #1733 ('Submit and Accept' button for Tickets)




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