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Opened 6 years ago

Last modified 3 years ago

#3412 new defect

TracTicketStatsPlugin not showing any active tickets in the chart

Reported by: anonymous Owned by: rjollos
Priority: high Component: TracTicketStatsPlugin
Severity: major Keywords:
Cc: Trac Release: 0.11

Description (last modified by rjollos)

I installed TracTicketStatsPlugin for Trac 0.11. I have 2 active and 3 closed tickets. However, the chart says 0 tickets from 06/17/208 thru 07/17/2008. All the tickets are opened on 07/17/2008.

2008-07-17 22:35:42,546 Trac[main] DEBUG: Dispatching <Request "GET u'/ticketstats'">
2008-07-17 22:35:42,562 Trac[perm] WARNING: perm.permissions() is deprecated and is only present for HDF compatibility
2008-07-17 22:35:42,571 Trac[chrome] DEBUG: Prepare chrome data for request
2008-07-17 22:35:42,577 Trac[session] DEBUG: Retrieving session for ID u'firstname.lastname'
2008-07-17 22:35:42,616 Trac[main] DEBUG: 236 unreachable objects found.

Any ideas as to why I am not seeing the chart rendered with the right number of tickets plotted.

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Change History (10)

comment:1 Changed 6 years ago by anonymous

  • Owner changed from echo0101 to anonymous
  • Status changed from new to assigned

comment:2 Changed 6 years ago by echo0101

  • Owner changed from anonymous to echo0101
  • Status changed from assigned to new

comment:3 Changed 6 years ago by echo0101

  • Status changed from new to assigned

comment:4 Changed 4 years ago by rjollos

I'm currently having this same issue as I setup to try and develop on this plugin in a Trac Development environment.

comment:5 Changed 4 years ago by rjollos

  • Description modified (diff)

comment:6 Changed 4 years ago by rjollos

  • Owner changed from echo0101 to rjollos
  • Status changed from assigned to new

Reassigning ticket to new maintainer.

comment:7 Changed 4 years ago by rjollos

  • Description modified (diff)
  • Status changed from new to assigned

I don't see the message 236 unreachable objects found, however I've noticed that the graph will not always reach to the End Date that the user specifies. If I load up a new instance of Trac and create a couple of tickets, they are not shown in the graph unless I set the End Date to be several days in the future.

comment:8 Changed 4 years ago by rjollos

  • Description modified (diff)
  • Summary changed from Trac TicketStast Plugin not showing any active tickets in the chart to TracTicketStatsPlugin not showing any active tickets in the chart

comment:9 Changed 4 years ago by rjollos

This plugin seems to be somewhat broken, so I posted notice to the project wiki page and hope to have it fixed up within a month or two (see #3412, #8296, #8330).

comment:10 Changed 3 years ago by rjollos

  • Status changed from assigned to new

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