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Opened 6 years ago

Closed 6 years ago

#3529 closed defect (duplicate)

Emails aren't being sent when announcer plugin is installed

Reported by: anonymous Owned by: doki_pen
Priority: highest Component: AnnouncerPlugin
Severity: blocker Keywords:
Cc: Trac Release: 0.11

Description

When I change [notification] to [announcer] in trac.ini I stop receiving email notifications. Here are my trac.ini settings:

[notification]
always_notify_owner = true
always_notify_reporter = false
always_notify_updater = false
mime_encoding = base64
smtp_always_bcc =
smtp_always_cc =
smtp_default_domain = episodic.com
smtp_enabled = true
smtp_from = internal@…
smtp_password = *
smtp_port = 25
smtp_replyto = internal@…
smtp_server = smtp.gmail.com
smtp_subject_prefix = [TRAC]
smtp_user = internal@…
use_public_cc = false
use_short_addr = false
use_tls = true

[components]
advancedworkflow.* = enabled
announcerplugin.api.announcementsystem = enabled
announcerplugin.distributors.email_distributor.emaildistributor = enabled
announcerplugin.formatters.ticket_email.ticketemailformatter = enabled
announcerplugin.pref.announcerpreferences = enabled
announcerplugin.producers.attachment.attachmentchangeproducer = enabled
announcerplugin.producers.ticket.ticketchangeproducer = enabled
announcerplugin.producers.wiki.wikichangeproducer = enabled
announcerplugin.resolvers.defaultdomain.defaultdomainemailresolver = enabled
announcerplugin.resolvers.sessionemail.sessionemailresolver = disabled
announcerplugin.subscribers.ticket_compat.carboncopysubscriber = enabled
announcerplugin.subscribers.ticket_compat.legacyticketsubscriber = enabled

Attachments (0)

Change History (7)

comment:1 Changed 6 years ago by nlovinsky@…

Just wanted to add my email to this ticket.

comment:2 Changed 6 years ago by anonymous

Just making it more readable

[notification] 
always_notify_owner = true 
always_notify_reporter = false 
always_notify_updater = false 
mime_encoding = base64 
smtp_always_bcc = 
smtp_always_cc = 
smtp_default_domain = episodic.com 
smtp_enabled = true 
smtp_from = internal@episodic.com 
smtp_password = ***** 
smtp_port = 25 
smtp_replyto = internal@episodic.com 
smtp_server = smtp.gmail.com 
smtp_subject_prefix = [TRAC] 
smtp_user = internal@episodic.com 
use_public_cc = false 
use_short_addr = false 
use_tls = true

[components] 
advancedworkflow.* = enabled 
announcerplugin.api.announcementsystem = enabled 
announcerplugin.distributors.email_distributor.emaildistributor = enabled
announcerplugin.formatters.ticket_email.ticketemailformatter = enabled 
announcerplugin.pref.announcerpreferences = enabled 
announcerplugin.producers.attachment.attachmentchangeproducer = enabled 
announcerplugin.producers.ticket.ticketchangeproducer = enabled 
announcerplugin.producers.wiki.wikichangeproducer = enabled 
announcerplugin.resolvers.defaultdomain.defaultdomainemailresolver = enabled 
announcerplugin.resolvers.sessionemail.sessionemailresolver = disabled 
announcerplugin.subscribers.ticket_compat.carboncopysubscriber = enabled 
announcerplugin.subscribers.ticket_compat.legacyticketsubscriber = enabled 

comment:3 Changed 6 years ago by anonymous

Can you send email through gmail's smtp server using your episodic.com user/pass?

comment:4 Changed 6 years ago by nlovinsky@…

I can. Typical email notifications work just fine. As soon as I turn on announcer, things stop working.

comment:5 Changed 6 years ago by anonymous

It would seem if the server requires TLS that AnnouncePlugin is still trying normal SMTP AUTH rather than issuing a STARTTLS? I'm trying to use AnnouncePlugin with Gmail and am getting "SMTP AUTH extension not supported by server." ... which is kinda true, since it requires STARTTLS.

comment:6 Changed 6 years ago by leorochael

I just attached a patch to #3560 that fixes the "SMTP AUTH extension not supported by server." issue. It might fix this issue for the original reporter as well.

comment:7 Changed 6 years ago by doki_pen

  • Resolution set to duplicate
  • Status changed from new to closed

duplicate bug 3560

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