Opened 7 years ago

Last modified 6 years ago

#3623 new enhancement

Assign user to ticket

Reported by: Milskin Owned by: ixokai
Priority: normal Component: TicketCreationStatusPlugin
Severity: normal Keywords:
Cc: hju@… Trac Release: 0.11


Hi, I like your plugin TicketCreationStatusPlugin, but I was wondering if you would consider making an addition - I'd like to have all my new tickets set to 'accepted' status, which I can do with your plugin, but unfortunately that doesn't seem to set the owner. I'd like to set the owner as the person raising the ticket, if they leave the owner field blank (either drop-down or text-box), or to be adjusted to the owner they select if the owner field is not blank.

Do you think that might be possible? Thanks

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comment:1 Changed 6 years ago by hju@…

  • Cc hju@… added; anonymous removed

sounds interesting for me.

problem is that "new tickets" never run through the "change ticket" process which then will respect the ticket workflow...

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as new The owner will remain ixokai.

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