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Opened 6 years ago

Last modified 5 years ago

#3623 new enhancement

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Reported by: Milskin Owned by: ixokai
Priority: normal Component: TicketCreationStatusPlugin
Severity: normal Keywords:
Cc: hju@… Trac Release: 0.11

Description

Hi, I like your plugin TicketCreationStatusPlugin, but I was wondering if you would consider making an addition - I'd like to have all my new tickets set to 'accepted' status, which I can do with your plugin, but unfortunately that doesn't seem to set the owner. I'd like to set the owner as the person raising the ticket, if they leave the owner field blank (either drop-down or text-box), or to be adjusted to the owner they select if the owner field is not blank.

Do you think that might be possible?
Thanks

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Change History (1)

comment:1 Changed 5 years ago by hju@…

  • Cc hju@… added

sounds interesting for me.

problem is that "new tickets" never run through the "change ticket" process which then will respect the ticket workflow...

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