id summary reporter owner description type status priority component severity resolution keywords cc release 4010 users who have not toggled ticket email notification type will default to text/text sromanow@… Steve Romanow When you look at a users preferences on my trac, it says text/html is the setting, but the action that occurs is test/test. I have to change to preference from html to text, save it, then back to html for a user to receive html formatted ticket notifications. defect closed normal AnnouncerPlugin major invalid 0.11