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Opened 5 years ago

Last modified 4 years ago

#4312 new enhancement

Custom workflows that spawns ticket creation on status change

Reported by: eaudet Owned by: workflow
Priority: normal Component: Request-a-Hack
Severity: normal Keywords:
Cc: Trac Release: 0.10

Description

We would *LOVE* to be able to create custom workflows to dynamically create tickets. When a user changes the status of a ticket, the new plugin would lookup predefines values in the ticket attributes and trigger a new ticket with a predefine assignments. Example: when the ticket is closed after fixing a bug, a bunch of new tickets would be created and assign to QAs, Testers, and others. It would be nice to import an xml file to dynamically create these workflows.

Maybe it is doable via the actual workflow plugins but I don't see it.

Thanks

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Change History (2)

comment:1 Changed 4 years ago by rjollos

  • Component changed from SELECT A HACK to Request-a-Hack
  • Priority changed from high to normal
  • Severity changed from major to normal
  • Summary changed from Custom workflows that manages many tickets creation to Custom workflows that spawns ticket creation on status change

comment:2 Changed 4 years ago by rjollos

Ticket #4231 contains a request for a subset of this functionality.

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Change Properties
<Author field>
Action
as new .
as The resolution will be set. Next status will be 'closed'.
to The owner will be changed from workflow. Next status will be 'new'.
The owner will be changed from workflow to anonymous. Next status will be 'assigned'.
Author


E-mail address and user name can be saved in the Preferences.

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