id,summary,reporter,owner,description,type,status,priority,component,severity,resolution,keywords,cc,release 526,Permission denied on VERSION,jonathan.kelly@…,Bas van der Vlies,"Trac 0.10 (Debian package) + Postfix on Debian Stable. Here's what syslog says when receiving a new ticket through e-mail: {{{ email2trac: Traceback (most recent call last): Jul 19 14:30:00 qcinfra email2trac: File ""/usr/local/bin/email2trac"", line 816, in ? env = Environment(settings['project'], create=0) Jul 19 14:30:00 qcinfra email2trac: File ""/usr/lib/python2.3/site-packages/trac/env.py"", line 126, in __init__ self.verify() Jul 19 14:30:00 qcinfra email2trac: File ""/usr/lib/python2.3/site-packages/trac/env.py"", line 174, in verify fd = open(os.path.join(self.path, 'VERSION'), 'r') Jul 19 14:30:00 qcinfra email2trac: IOError: [Errno 13] Permission denied: '/var/local/trac/ti/VERSION' }}} But: {{{ qcinfra:/usr/local/bin# ls -aulh /var/local/trac/ti/VERSION -rwxrwxrwx 1 www-data www-data 27 Jul 19 14:22 /var/local/trac/ti/VERSION }}} Any ideas?",defect,closed,normal,EmailtoTracScript,normal,fixed,,,0.10