Opened 5 years ago

Closed 5 years ago

#5579 closed defect (fixed)

IndexError: list index out of range

Reported by: rjollos Owned by: SergeiLuchko
Priority: normal Component: TicketChangePlugin
Severity: normal Keywords:
Cc: mkc Trac Release: 0.11


TicketChangePlugin was working for me initially, but I can no longer make ticket changes. I get the following error:

Trac detected an internal error:
   IndexError: list index out of range

Python Traceback:

File "/usr/lib/python2.4/site-packages/Trac-0.11.4-py2.4.egg/trac/web/", line 435, in _dispatch_request

File "/usr/lib/python2.4/site-packages/Trac-0.11.4-py2.4.egg/trac/web/", line 205, in dispatch

File "/usr/lib/python2.4/site-packages/TracTicketChange-0.0.4-py2.4.egg/ticketchange/", line 88, in process_request

File "/usr/lib/python2.4/site-packages/TracTicketChange-0.0.4-py2.4.egg/ticketchange/", line 168, in _update_ticket_comment

System Information:

User Agent: Mozilla/5.0 (Windows; U; Windows NT 6.0; en-US; rv: Gecko/2009070611 Firefox/3.0.12 (.NET CLR 3.5.30729)
Trac: 	0.11.4
Python: 	2.4.3 (#1, Jan 21 2009, 01:11:33) [GCC 4.1.2 20071124 (Red Hat 4.1.2-42)]
setuptools: 	0.6c8
SQLite: 	3.3.6
pysqlite: 	2.3.3
Genshi: 	0.5.1
Subversion: 	1.5.6 (r36142)
mod_python: 	3.2.8
Pygments: 	0.10
jQuery:	1.2.6

Attachments (0)

Change History (1)

comment:1 Changed 5 years ago by rjollos

  • Resolution set to fixed
  • Status changed from new to closed

Problem has been fixed by upgrading to the latest version. Apparently it was a conflict with my environment having a timezone setting. Thank you to my friends at

Add Comment

Modify Ticket

as closed .
as The resolution will be set. Next status will be 'closed'.
to The owner will be changed from SergeiLuchko. Next status will be 'closed'.
The resolution will be deleted. Next status will be 'reopened'.

E-mail address and user name can be saved in the Preferences.

Note: See TracTickets for help on using tickets.