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Opened 8 years ago

Last modified 4 years ago

#613 new enhancement

Inventory tracking system

Reported by: chaseajames@… Owned by: anybody
Priority: normal Component: Request-a-Hack
Severity: normal Keywords: inventory asset management
Cc: Trac Release: 0.9

Description

What if you could associate trouble tickets with Systems and the systems' users. It would be nice if you could enter inventory into Trac and associate trouble tickets with that inventory.

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Change History (14)

comment:1 Changed 7 years ago by anonymous

Can you explain what do you mean by inventory?

comment:2 Changed 7 years ago by chaseajames@…

I was thinking Trac could be used in the IT Systems Management realm as a knowledgebase (wiki), project management system, trouble ticketing system, and as well as an asset-management or hardware/software inventory system if the module was available.

However, I understand that Trac is aimed more at the software development realm, therefore an inventory tracking system would be unnecessary.

comment:3 Changed 7 years ago by sromanow@…

I have some interest in this as well.

comment:4 Changed 7 years ago by adam@…

I have a great interest in this as well

comment:5 Changed 7 years ago by sitespark

I'm interested; specifically re: trouble-tickets integration, given this it would perform the core intentions of an ERP, without the, erm, ERPishness.

comment:6 follow-up: Changed 6 years ago by anonymous

has anyone heard of Tracmor.com ? The site looks great & I have heard of others whom use this .. any thoughts ?

comment:7 in reply to: ↑ 6 Changed 6 years ago by coderanger

Replying to anonymous:

has anyone heard of Tracmor.com ? The site looks great & I have heard of others whom use this .. any thoughts ?

Doesn't look related to Trac at all, other than having a similar name.

comment:8 Changed 6 years ago by anonymous

+1

comment:9 Changed 6 years ago by calloquillick@…

So you interested people, are any of you interested in writing code or contributing in some other way? I definitely am as long as I'm not the only one trying to solve this problem. I have no in depth knowledge of Trac (though I've been an admin/user for years). Is there some specific (preferrably open-source) inventory product that it would be a good idea to write hooks for? What do you all have in mind in terms of a way to answer the need?

comment:10 Changed 5 years ago by rjollos

This would be an interesting application for my company. We are developing medical devices and would like to track the configuration of all systems that go into the field, particularly during the prototyping and development phasing.

System configurations would store information such as:

  • Hardware serial number
  • Software component versions

Tickets could then be opened against specific systems, and a query could be executed for a specific system to show all tickets opened against that system. I suppose this could all be done with custom ticket fields, but I'd prefer link only by the Serial Number of the system, and store all of the systems metadata outside of the Trac tickets table, in a database that is integrated with Trac.

The Tracmor open source project looks like a pretty nice piece of software.

comment:11 Changed 5 years ago by aarongilliland@…

I am absolutely interested in this as well. I have set up an access database but the SW Developers are using track. Before I go through to much development in VBA Access I would like to see where we can get in a possible future release or plugin. This is a big piece missing from the puzzle in Project Management. I don't have much time to assist in coding and I don't know if I would be more of hindrance than a help but I just wanted you to know this is a growing need.

comment:12 Changed 5 years ago by anonymous

Has anyone carried this forward? We, too, have need of an asset management system for our IT dept and a module such as this for Trac has obvious advantages.

comment:13 Changed 5 years ago by IcE

We are interested in this too, our need on a system is to be able to store and trac(k) items/equipments. For example network equipment (serialnr, model), fibercables (length, type, amount), screws (type, amount), tools (name, amount).

Preferable with both possibilites:

modelnr, amount

modelnr, serialnr

serialnr

We would also like to be able to trac(k) the current position of the item such as "in storage", "at someplace". One might be able to do this with tickets?

A feature we are also looking for is the possibility to do batch adding of invetory by for example a RFID/barcode scanner.

Troubleticketing against a specific invetory is also very nice.

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