id summary reporter owner description type status priority component severity resolution keywords cc release 6311 announcer plugin fails for tickets dereks@… Robert Corsaro "If I submit a new ticket using email (via email2trac) then everything works fine. But if I submit a new ticket via the web GUI, then I don't get an email notification. The native Trac notifications work fine, for both email2trac and the web GUI. Only AnnouncerPlugin has this problem. I grepped the log file for ""ERROR"" and nothing (relevant) showed up. I think this is a config problem, but I've been over the docs multiple times and I don't know what to try next. Config section below. {{{ [announcer] default_email_format = text/html admit_domains = #always_notify_owner = false always_notify_owner = true always_notify_reporter = true always_notify_updater = true email_address_resolvers = SpecifiedEmailResolver, SessionEmailResolver ignore_domains = mime_encoding = base64 smtp_always_bcc = smtp_always_cc = dereks@my-domain.com smtp_default_domain = smtp_enabled = true smtp_from = support@my-domain.com smtp_from_name = CST Support Trac smtp_password = mypasswerd smtp_port = 10025 smtp_replyto = support@my-domain.com smtp_server = outbound.mailhop.org smtp_subject_prefix = __default__ smtp_user = loginnamehere ticket_subject_template = $prefix #$ticket.id: $summary #use_public_cc = false use_public_cc = true use_short_addr = false use_tls = false }}} " defect closed normal AnnouncerPlugin normal fixed configuration documentation Steffen Hoffmann 0.11