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Opened 5 years ago

Closed 11 months ago

#6327 closed defect (worksforme)

Installation problem

Reported by: rickert@… Owned by: rjollos
Priority: normal Component: TypedTicketWorkflowPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.11

Description (last modified by rjollos)

Hi! I wanted to install the plugin. Everytime, I set the workflow to workflow = TypedTickedWorkflow the Action field in the ticket page gets empty?!

I also tried the installation of the MasterTicketPlugin in order to check, if I am able to install new plugins at all (could be that I am just too stupid...). But for that plugin everything worked...

What I have done until now:

  1. Use python setup.py install to create the .egg-File
  2. Install the egg-File using the Admin Page=>Plugins=>Install Plugin
  3. Activate the plugin in the trac.ini (typedworkflow.* = enabled)
  4. Adding the options to the workflow in trac.ini:
    [ticket]
    workflow = TypedTicketWorkflow
    
    [ticket-workflow]
    accept = new,assigned,accepted,reopened -> accepted
    accept.operations = set_owner_to_self
    accept.permissions = TICKET_MODIFY
    accept.tickettype = bug, task
    

The plugin page now shows, that the plugin is activated, but there are no actions any more in the ticked editor!

Maybe, you have an idea what I'm doing wrong!

Thanks in advance, Andreas

I am using Trac 0.11.6

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Change History (3)

comment:1 Changed 5 years ago by rjollos

Try navigating to /newticket?type=task. Is the action field populated for that case?

comment:2 Changed 11 months ago by rjollos

  • Description modified (diff)
  • Owner changed from kivsiak to rjollos
  • Status changed from new to accepted

comment:3 Changed 11 months ago by rjollos

  • Resolution set to worksforme
  • Status changed from accepted to closed

The plugin is working well in Trac 1.0.2dev. In your case, it is likely that the plugin is not loading for some reason. Turn on TracLogging and set the log level to debug to see if it is loading. You may see a message Skipping, along with a traceback which could give hints as to why it is not loading.

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