Opened 5 years ago

Closed 5 years ago

#6416 closed enhancement (fixed)

Resolution can not change owner

Reported by: zhijie Owned by: retracile
Priority: high Component: AdvancedTicketWorkflowPlugin
Severity: major Keywords:
Cc: Trac Release: 0.11


For my workflow I select resolve as "fixed/invalid". Then the ticket status become closed. But I also want to change the ticket owner into reporter. Current plugin has no such function

Attachments (0)

Change History (4)

comment:1 Changed 5 years ago by retracile

  • Resolution set to worksforme
  • Status changed from new to closed

The set_owner_to_reporter operation does exactly that.

comment:2 Changed 5 years ago by zhijiex@…

  • Resolution worksforme deleted
  • Status changed from closed to reopened

My workflow trac.ini is as below:
resolve = new,assigned, reopened -> closed
resolve.operations = set_resolution
resolve.operations = set_owner_to_reporter
resolve.permissions = TICKET_MODIFY

Resolve drop-down menu will disappear. I can not choose which resolve types such as: fixed, invalid.... But the resolve owner will be changed reporter. I hope that the resolve types can be kept to allow select and the resolve owner is changed into reporter.

comment:3 Changed 5 years ago by retracile


resolve = new,assigned, reopened -> closed
resolve.operations = set_resolution,set_owner_to_reporter
resolve.permissions = TICKET_MODIFY

instead. Does that work for you?

comment:4 Changed 5 years ago by anonymous

  • Resolution set to fixed
  • Status changed from reopened to closed

It works fine.

Add Comment

Modify Ticket

as closed .
as The resolution will be set. Next status will be 'closed'.
to The owner will be changed from retracile. Next status will be 'closed'.
The resolution will be deleted. Next status will be 'reopened'.

E-mail address and user name can be saved in the Preferences.

Note: See TracTickets for help on using tickets.