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Opened 5 years ago

Closed 5 years ago

Last modified 5 years ago

#6424 closed enhancement (fixed)

Ticket owner should be set to plugin maintainer when a new ticket is created

Reported by: rjollos Owned by: otaku42
Priority: normal Component: TracHacks
Severity: normal Keywords:
Cc: Trac Release: 0.11

Description

I have adopted the UserStatsMacro and listed myself as the maintainer. However, if a new ticket is opened, the ticket is assigned to the plugin Author, pedro. Is there a way to force new tickets to be assigned to the person listed as the plugin maintainer?

I have observed this same behavior with the other plugins that I have adopted:

If it is not possible to provide a sweeping solution for this behavior immediately, could you please change the 5 listed plugins/macros so that new tickets are assigned to myself, rjollos?

This is related to #6390.

Thanks.

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Change History (4)

comment:1 follow-up: Changed 5 years ago by otaku42

  • Resolution set to fixed
  • Status changed from new to closed

I now have set the owner of the related components for said hacks to rjollos (which was already done for three of them, by the way). So, if someone opens a new ticket by clicking on the "new ticket" button above the ticket will be assigned to you.

However, usually there is a link on a hack's wiki page for filing a new ticket which automatically sets the author of the ticket to some name, usually (unless changed by the new maintainer) the original author. I don't see a quick way to change this, instead the new maintainer had to adjust the link in the wiki page along with adding his name as maintainer.

I have some ideas how this can be improved in the long run, but it will take some time before I can even start to implement that stuff. For now we have to live with the status quo.

comment:2 in reply to: ↑ 1 Changed 5 years ago by rjollos

Replying to otaku42:

However, usually there is a link on a hack's wiki page for filing a new ticket which automatically sets the author of the ticket to some name, usually (unless changed by the new maintainer) the original author. I don't see a quick way to change this, instead the new maintainer had to adjust the link in the wiki page along with adding his name as maintainer.

Thanks, I will just change the owner on the wiki pages that I have adopted. I didn't realize the owner was directly contained in the wiki page and that provides an easy solution to the issue of my not being aware of tickets that were opened against plugins that I'm maintaining, when the reporter used the link on the wiki page to create the ticket.

comment:3 follow-up: Changed 5 years ago by rjollos

I added some 'post adoption' steps here: AdoptingHacks#AfterAdoptingaHack.

comment:4 in reply to: ↑ 3 Changed 5 years ago by otaku42

Replying to rjollos:

I added some 'post adoption' steps here: AdoptingHacks#AfterAdoptingaHack.

Looks good, thanks.

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