Opened 14 years ago
Closed 7 years ago
#6807 closed defect (fixed)
Custom field ttd isn't created
| Reported by: | anonymous | Owned by: | Ryan J Ollos |
|---|---|---|---|
| Priority: | high | Component: | TicketTeamDispatcherPlugin |
| Severity: | critical | Keywords: | |
| Cc: | Adam Dorsey - NOAA Affiliate | Trac Release: | 0.11 |
Description
Today we installed the Ticket Team Dispatcher Plugin; we wanted to test it, so we created the field caption and some teams. But when we created a new ticket, we weren't able to select a team.
The plugin description says that a custom field doesn't need to be created; but as no field was created by the plugin, we added a custom field named ttd ourselves. Not until then we could see the custom team field.
trac 0.11.1
postgresql 8.3.9
Attachments (0)
Change History (5)
comment:2 Changed 14 years ago by
change item ttd = text to ttd = select, you can select a team from a drop-down.
comment:3 Changed 10 years ago by
| Cc: | Adam Dorsey - NOAA Affiliate added; anonymous removed |
|---|
The custom field could be added by the plugin in an IEnvironmentSetupParticipant implementation. For an example of this, see TracHoursPlugin: trachoursplugin/trunk/trachours/setup.py@12031:95#L95
comment:4 Changed 7 years ago by
| Owner: | changed from Alexander von Bremen-Kühne to Ryan J Ollos |
|---|---|
| Status: | new → accepted |
After you have added the custom field named ttd and some teams,please check trac.ini,make sure that "ttd = text,ttd.label = Ttd,ttd.options = test|test1" are all included in section [ticket-custom],espacialy the item "ttd = text".Then when you create a new ticket, you can see "Ttd" field ,enter the team name which you want to notify,you will find this plugin works.