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Opened 14 years ago

Closed 14 years ago

Last modified 14 years ago

#7079 closed enhancement (wontfix)

Assign owner upon creation

Reported by: anonymous Owned by: Eli Carter
Priority: low Component: AdvancedTicketWorkflowPlugin
Severity: minor Keywords:
Cc: Freising Trac Release: 0.11

Description

I would like to be able to assign the owner of the ticket to the reporter when the ticket is created.

I installed the plugin as per the instructions on the wiki, but if I configure...

[ticket-workflow] new.operations = set_owner_to_reporter

I get an exception. If I do

[ticket-workflow] new = new -> new new.operations = set_owner_to_reporter

I get a "new" state different from the internal one.

TIA.

Attachments (0)

Change History (2)

comment:1 Changed 14 years ago by Eli Carter

Resolution: wontfix
Status: newclosed

The ticket workflow is not invoked on ticket creation, so this isn't currently possible.

comment:2 Changed 14 years ago by Prostate Gland Problems

Cc: Freising added; anonymous removed

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