Modify

Opened 4 years ago

Closed 4 years ago

Last modified 4 years ago

#7079 closed enhancement (wontfix)

Assign owner upon creation

Reported by: anonymous Owned by: retracile
Priority: low Component: AdvancedTicketWorkflowPlugin
Severity: minor Keywords:
Cc: Freising Trac Release: 0.11

Description

I would like to be able to assign the owner of the ticket to the reporter when the ticket is created.

I installed the plugin as per the instructions on the wiki, but if I configure...

[ticket-workflow]
new.operations = set_owner_to_reporter

I get an exception. If I do

[ticket-workflow]
new = new -> new
new.operations = set_owner_to_reporter

I get a "new" state different from the internal one.

TIA.

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Change History (2)

comment:1 Changed 4 years ago by retracile

  • Resolution set to wontfix
  • Status changed from new to closed

The ticket workflow is not invoked on ticket creation, so this isn't currently possible.

comment:2 Changed 4 years ago by Prostate Gland Problems

  • Cc Freising added

This is such a great resource that you are providing and you give it away for free. I enjoy seeing websites that understand the value of providing a prime resource for free. I truly loved reading your post. Thanks!

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