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Opened 4 years ago

Closed 3 years ago

#7194 closed defect (wontfix)

Troubles with installation and configuration of trac

Reported by: drauliosoares@… Owned by: hasienda
Priority: low Component: AccountManagerPlugin
Severity: major Keywords: needinfo install ubuntu mandriva
Cc: Trac Release: 0.11

Description

Hello,

I'm having some difficults with the installation of trac in the Ubuntu 10.04.

In Mandriva, I've managed to install but I don't know how to create users and passwords for them. Can you help me?

Thanks.

Draulio email: drauliosoares@…

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Change History (6)

comment:1 Changed 4 years ago by anonymous

i have installed the trunk version on my centos 5.5 and trac 0.12 and unable to make trac load it no errors in logs

comment:2 Changed 4 years ago by rjollos

Are you having trouble installing Trac or the AccountManagerPlugin specifically?

comment:3 Changed 4 years ago by hasienda

  • Keywords needinfo added; trac removed
  • Owner changed from mgood to hasienda
  • Priority changed from high to normal

Looks like a local installation/configuration issue. So no need to push it that high in terms of priority. If you fail to provide more details here, I'm unable to help, same for Ryan, who already asked you in the comment above and got no feedback so far.

See #4637 for a question, that looks similar. I've already answered there.

comment:4 Changed 4 years ago by hasienda

  • Priority changed from normal to low

Don't care about enabling us to help you? I don't know, how we could take care even more.

So this goes down again in terms of priority and will get closed in the near future with a 'worksforme' resolution, if you're unable/unwilling to provide some real information to work on.

comment:5 Changed 4 years ago by hasienda

Another week and I'll close this ticket. Please understand, that the ticket system is for development and not for configuration issues. Ryan and me still reached out a hand, but you seem to not recognize or value this. This is bad style.

Sorry, if I've mistaken something. It's still time to speak up and provide requested details.

comment:6 Changed 3 years ago by hasienda

  • Resolution set to wontfix
  • Status changed from new to closed

After more then half a year, the OP certainly failed to provide more insight into the case - or he/she already went away happily with the hints provided here months ago, who knows?

But this is not how you should deal with issues here. Better: Provide some feedback, even - or especially, if the issue has been resolved, preferably including some details on the resolution. After all you get help here for free. So it's fair to give something back. I.e. someone could profit in a future case that may be similar.

Thanks for taking care.

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