id summary reporter owner description type status priority component severity resolution keywords cc release 7994 how to set and action (for workflow) via xmlrpc sanjay osimons "Hi, I cannot figure out how to change the ticket status (e.g. reassign to someone) via xmlrpc. I am trying to use: array ticket.update(int id, string comment, struct attributes={}, boolean notify=False) the api says: Update a ticket, returning the new ticket in the same form as getTicket(). Requires a valid 'action' in attributes to support workflow. what should the attributes structure look like exactly? I assume a valid action would mean 'reassign'. But I cant figure out how I need to pass the parameters into the api. I hope someone can help! I am usinc xmlrpc via c# and have a standard workflow. {{{ accept = new,assigned,accepted,reopened -> accepted accept.operations = set_owner_to_self accept.permissions = TICKET_MODIFY leave = * -> * leave.default = 1 leave.operations = leave_status reassign = new,assigned,accepted,reopened -> assigned reassign.operations = set_owner reassign.permissions = TICKET_MODIFY reopen = closed -> reopened reopen.operations = del_resolution reopen.permissions = TICKET_CREATE resolve = new,assigned,accepted,reopened -> closed resolve.operations = set_resolution resolve.permissions = TICKET_MODIFY }}}" task closed normal XmlRpcPlugin normal worksforme Olemis Lang 0.11