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Opened 4 years ago

Closed 18 months ago

#8290 closed defect (duplicate)

Graph only shows 0 values for all three series

Reported by: peter.hofer3@… Owned by: gnarvaja
Priority: normal Component: TracTicketStatsPlugin
Severity: normal Keywords:
Cc: Trac Release: 0.12

Description (last modified by rjollos)

Hi,

I have Trac 12.1 and the latest TicketStatsMacro installed.

I use following macro call:

[[TicketStats(title = Total tickets last 60 days, height=250,daterange=60d,res_days=1)]]

But the graph displays only 0 for all three series though there are open, new and closed tickets within the time period.

Any hint what may be wrong?

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Change History (2)

comment:1 Changed 4 years ago by rjollos

  • Description modified (diff)

I've seen similar issues with the TracTicketStatsPlugin, which this macro uses code from. See also #3412 and #8140.

comment:2 Changed 18 months ago by rjollos

  • Component changed from TicketStatsMacro to TracTicketStatsPlugin
  • Resolution set to duplicate
  • Status changed from new to closed

Closing as a duplicate of #3412 since the TicketStatsMacro is being merged into the TracTicketStatsPlugin. However, there are other possibilities as to the cause of the problem. For one, the plugin doesn't utilize the Trac database API correctly, so you are likely to encounter problems when using a database other than SQLite.

Please switch to using the TracTicketStatsPlugin and follow-up if you continue to have trouble.

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