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Opened 3 years ago

Last modified 18 months ago

#8592 new enhancement

send email on certain status/action like promote

Reported by: henke.mike@… Owned by: hasienda
Priority: normal Component: AnnouncerPlugin
Severity: normal Keywords: ticket change trigger
Cc: rjollos, doki_pen Trac Release: 0.11

Description (last modified by hasienda)

Is there a way to create a joinable_group like "OnPromote" and email the group when any ticket is advanced to a status/action. This example would email anyone that joins the group when a ticket is moved to close or promote:

[announcer]
joinable_groups = onpromote
onpromote.status = closed, promote

Another other useful email triggers might be Type, Priority

critical_tickets.type = defect
critical_tickets.priority = critical
critical_tickets.statu s= new

This would email the critical_tickets group when a new ticket is added as critical and defect.

Thanks,

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Change History (1)

comment:1 Changed 18 months ago by hasienda

  • Cc rjollos doki_pen added
  • Description modified (diff)
  • Keywords ticket change trigger added
  • Owner changed from doki_pen to hasienda
  • Type changed from defect to enhancement

Understand, but the ticket type is clearly wrong for a feature request.

For installation/configuration issues you should have used the mailing-list anyway.

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