Changes between Initial Version and Version 1 of Ticket #8592
- Timestamp:
- Nov 2, 2012, 12:47:19 AM (11 years ago)
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Ticket #8592
- Property Cc Ryan J Ollos Robert Corsaro added; anonymous removed
- Property Keywords ticket change trigger added
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Property
Type
changed from
defect
toenhancement
- Property Owner changed from Robert Corsaro to Steffen Hoffmann
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Ticket #8592 – Description
initial v1 1 Is there a way to create a joinable_group like OnPromote then email the group when any ticket is advanced to a status/action. This example would email anyone that joins the group when a ticket is moved to close or promote: 2 1 Is there a way to create a joinable_group like "OnPromote" and email the group when any ticket is advanced to a status/action. This example would email anyone that joins the group when a ticket is moved to close or promote: 2 {{{ 3 #!ini 3 4 [announcer] 4 5 joinable_groups = onpromote 5 6 onpromote.status = closed, promote 6 7 }}} 7 8 Another other useful email triggers might be Type, Priority 9 {{{ 10 #!ini 8 11 critical_tickets.type = defect 9 12 critical_tickets.priority = critical 10 13 critical_tickets.statu s= new 11 14 }}} 12 15 This would email the critical_tickets group when a new ticket is added as critical and defect. 13 16