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Opened 13 years ago

Closed 13 years ago

#8648 closed defect (duplicate)

Ticket without cc field makes notification failed

Reported by: guillaume.mella@… Owned by: jeangui
Priority: low Component: DefaultCcPlugin
Severity: critical Keywords:
Cc: Trac Release: 0.12

Description

Hello,

I tried to install defaultCC plugin onto one trac config(0.12) which was using email2trac(1.6.0 or 2.0.2). Then the tickets submited from emails didn't get notified to the owner and default cc list was not added to the cc list.

In this configuration, the ticketcc? was empty. Then I just added two new lines in the main.py/ticket_created method so the cc field get inited:

        if ticket['cc']:
            ticket['cc'] += ', '
        else:
            ticket['cc'] = ''

Hope it helps...

Thanks to all trac contributors! -- Guillaume

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Change History (1)

comment:1 Changed 13 years ago by Ryan J Ollos

Resolution: duplicate
Status: newclosed

Duplicate of #8647.

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