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Opened 4 years ago

Closed 3 years ago

Last modified 3 years ago

#8700 closed defect (fixed)

Error after install and macro not found on t-h.o

Reported by: anonymous Owned by: rjollos
Priority: high Component: EmailProcessorMacro
Severity: blocker Keywords:
Cc: Trac Release: 0.11

Description (last modified by rjollos)

Error: Failed to load processor email

No macro or processor named 'email' found

I get this error on both my install and when testing it on trac-hacks.org even though it says on the plugin page that it works - EmailProcessorMacro.

My install is the debian version 0.11.7-4 (squeeze)

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Change History (5)

comment:1 Changed 4 years ago by rjollos

  • Owner changed from pacopablo to rjollos
  • Status changed from new to assigned

Good point about the EmailProcessorMacro not functioning on t-h.o.

Please set your log level to debug with output directed to the console and look for messages for the EmailProcessorMacro.

comment:2 Changed 3 years ago by rjollos

  • Description modified (diff)
  • Summary changed from title to Error after install and macro not found on t-h.o

comment:3 Changed 3 years ago by rjollos

  • Resolution set to fixed
  • Status changed from assigned to closed

The info on how to enable the macro was incorrect. It should be:

[components]
emailmacro.* = enabled

not:

[components]
emailprocessor.* = enabled

I fixed up the main wiki page. Please reopen if you still have issues.

comment:4 in reply to: ↑ description Changed 3 years ago by rjollos

Replying to anonymous:

I get this error on both my install and when testing it on trac-hacks.org even though it says on the plugin page that it works - EmailProcessorMacro.

I reopened #5787 to deal with this issue.

comment:5 Changed 3 years ago by rjollos

3 is incorrect.

If you wish to continue debugging this issue, please reopen the ticket.

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