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Opened 4 years ago

Last modified 4 years ago

#8724 new task

Configuration problem?

Reported by: damko Owned by: moreati
Priority: normal Component: RemoteTicketPlugin
Severity: normal Keywords: configuration
Cc: Trac Release: 0.12

Description (last modified by rjollos)

I'm trying to use Trac Remote Ticket plugin and I want to link one or more tickets of project B to the tickets of project A (physically hosted on the same machine with trac multi-projects) with a 1-several relationship between A and B.

I configured the project A in this way:

    [components]
    tracremoteticket.api.remoteticketsystem = enabled
    tracremoteticket.links.remotelinksprovider = enabled
    tracremoteticket.web_ui.remoteticketmodule = enabled

I configured the project B in this way:

    [components]
    tracremoteticket.api.remoteticketsystem = enabled
    tracremoteticket.links.remotelinksprovider = enabled
    tracremoteticket.web_ui.remoteticketmodule = enabled

    [intertrac]
    proj.remote_ticket = true
    proj.title = Incarichi
    proj.url = http://trac/a
    proj.compat = false

    [ticket-links]
    children.blocks = false
    parent.label = Parent
    parentchild = parent
    parentchild.validator = parent_child

On both projects anonymous has xml_rpc granted

When I add the intratrac link to the Parent field of the ticket (like proj:trac:5) I get this

    warning: Remote tickets linked in 'parent' could not be found: [ticket:#5]

the intratrac link itself is working, so it means that intertrac is well configured, but it seems that the trac proj B can't get the xml from proj A.

I'm pretty sure that it's a configuration problem but the instructions provided on the plugin page aren't that much usefull. Any suggestion?

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comment:1 Changed 4 years ago by rjollos

  • Description modified (diff)

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