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Opened 3 years ago

Last modified 12 months ago

#9145 new defect

no templates with Agilo

Reported by: podskalsky Owned by: richard
Priority: high Component: TracTicketTemplatePlugin
Severity: major Keywords: agilo
Cc: Trac Release: 0.12

Description

Hello,

we are using the agilo-plugin.
We can create and edit templates, but we cant see them at new tickets

Regards
Andreas

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Change History (5)

comment:1 Changed 2 years ago by fredrik@…

  • Keywords agilo added

I installed the plugin in the agilo virtual appliance. I get templates, but only the default template. That is, whatever I set as the default template shows up for all ticket types. Changes to templates for the other ticket types never shows up.

comment:2 Changed 2 years ago by podskalsky

  • Severity changed from normal to major

problem still existing with agilo agilo 1.3.5-PRO and greater :-(

comment:3 Changed 2 years ago by rjollos

If you are seeing the problem with Agilo, it is most likely a jQuery UI conflict. Checking the error console for javascript errors would be a good first step.

comment:4 Changed 13 months ago by konrad.meister@…

Hello,

I am facing this issue also here in my Trac/agilo installation.

Are there any updates/solution procedures?

Environment:
Trac 0.12.2
TracTicketTemplate 0.7
Agilo binary-agilo 1.3.8-PRO

Regards,
Konrad

comment:5 Changed 12 months ago by root@…

Having the same kind of configuration, I noticed that tt_newticket.js isn't loaded

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