id,summary,reporter,owner,description,type,status,priority,component,severity,resolution,keywords,cc,release 9775,Hack for show tickets age,slevin@…,anybody,"Get some report via report engine with tickets age in days like that: #3333 (123) Need script for log checking new etc... #3333 (25) Several problem with service new etc... ",enhancement,new,normal,Request-a-Hack,normal,,,,0.12