Opened 21 months ago
Support also tickets with no cases
|Reported by:||shai34||Owned by:||chriswolf|
The existing plugin forces all tickets to be linked to salesforce cases. This can be wrong both businesswise (some tickets have no case) and technically (e.g. if there are existing tickets in the Trac database before the plugin is installed).
The attached patch allows tickets not to be linked. Since it is hard to link a ticket once it exists, it requires that in this case the case-number will be explicitly set to "none".