Changes between Initial Version and Version 1 of Ticket #9915


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Timestamp:
Mar 20, 2012 10:30:21 PM (2 years ago)
Author:
rjollos
Comment:

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  • Ticket #9915 – Description

    initial v1  
    11We have TicketCreationStatus enabled and set up so all new tickets are "under_review".  However, when the notification email comes thru, the status in the email is shown as "new", the Trac default.  A snippet of the email is shown below. 
    2  
     2{{{ 
    33#260: OpsHub Testing 03202012 Trac to QC MediaPro 
    44---------------------------------+------------------------------------------ 
     
    99       Keywords:  OpsHubTesting  |          Screenname:  10.34.2             
    1010    Environment:  TRN            |           Reference:                      
    11  
     11}}} 
    1212The ticket, when I look in Trac has the correct "under_review" status.  Is this a matter of when the notification fires vs the plugin updating the status? 
    1313