Opened 20 months ago
Set rule would benefit from the append option
|Reported by:||wberry@…||Owned by:||robguttman|
Set rule currently populates a clear field only unless "overwrite" is used.
Implementing the append option to this rule would enable the cc field to be appended when a ticket type changed. We use ticket types where some are specific to teams so this option would be extremely useful for team based notifications.