Changes between Version 7 and Version 8 of AgiloTicketReportPlugin


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Timestamp:
Sep 23, 2009 1:25:11 PM (5 years ago)
Author:
todjiang
Comment:

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  • AgiloTicketReportPlugin

    v7 v8  
    1111== Ticket Work Flow == 
    1212 
    13 Add "pending" status for ticket 
     13Add "pending" status for ticket[[BR]] 
     14 
     15Why add “pending” status ?[[BR]] 
     16 
     17Sometime, we may accepted several tickets at one time in a sprint, we could not resolve tickets at same time, or some tickets may block by our customers. 
     18  So, if we want to calculate the exactly working time, we must add the "pending" status. 
    1419 
    1520[[Image(ticket_flow_chart2.PNG)]] 
     
    6974start time and end time of working day, and holiday configuration 
    7075}}} 
     76trac.ini 
     77 
     78{{{ 
     79[ticket-workflow] 
     80+ pending = new,assigned,accepted,reopened -> pending 
     81+ pending.permissions = TICKET_MODIFY 
     82}}} 
    7183 
    7284