Changes between Version 7 and Version 8 of AgiloTicketReportPlugin


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Timestamp:
Sep 23, 2009, 1:25:11 PM (5 years ago)
Author:
todjiang
Comment:

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  • AgiloTicketReportPlugin

    v7 v8  
    1111== Ticket Work Flow ==
    1212
    13 Add "pending" status for ticket
     13Add "pending" status for ticket[[BR]]
     14
     15Why add “pending” status ?[[BR]]
     16
     17Sometime, we may accepted several tickets at one time in a sprint, we could not resolve tickets at same time, or some tickets may block by our customers.
     18  So, if we want to calculate the exactly working time, we must add the "pending" status.
    1419
    1520[[Image(ticket_flow_chart2.PNG)]]
     
    6974start time and end time of working day, and holiday configuration
    7075}}}
     76trac.ini
     77
     78{{{
     79[ticket-workflow]
     80+ pending = new,assigned,accepted,reopened -> pending
     81+ pending.permissions = TICKET_MODIFY
     82}}}
    7183
    7284