Changes between Version 13 and Version 14 of EmailtoTracScript


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Timestamp:
Jan 10, 2006, 11:46:19 PM (9 years ago)
Author:
anonymous
Comment:

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  • EmailtoTracScript

    v13 v14  
    4141You can check out EmailtoTracScript from [http://trac-hacks.swapoff.org/svn/emailtotracscript here] using Subversion, or [source:emailtotracscript browse the source] with Trac.
    4242
    43 ==  Installation and Configuration of email2trac ==
     43==  Installation and Configuration ==
    4444
    4545The email2trac package contains the following utilities:
    46  email2trac.py::   
     46 '''email2trac.py'''::   
    4747    Converts an email to ticket. Reads a config file email2trac.conf
    4848 '''run_email2trac.c'''::
    4949    Suid program that changes the MTA-user to the TRAC-user so that we can
    5050    save attachments
    51  delete_spam.py::
     51 '''delete_spam.py'''::
    5252    A small program that deletes the SPAM tickets from the database
    53  email2trac.conf::
     53'''email2trac.conf'''::
    5454    Is read by email2trac.py to set the various options. This are the options:
    5555    {{{
    56     [DEFAULT]               # REQUIRED
    57     project: /data/trac/bas # REQUIRED
    58     debug: 1                # OPTIONAL, if set print some DEBUG info
    59     spam_level: 4           # OPTIONAL, if set check for SPAM mail
    60     reply_address: 1        # OPTIONAL, if set then fill in ticket CC field
    61     umask: 022              # OPTIONAL, Use this umask for saving attachments
    62     mailto_link: 1          # OPTIONAL, if set then [mailto:<CC>] in description
    63     email_header: 1         # OPTIONAL, if set then show TO/CC fields in description
    64     trac_version: 0.8       # OPTIONAL. if set then use this as version number, default 0.9
     56    [DEFAULT]                         # REQUIRED
     57    project: /data/trac/jouvin # REQUIRED
     58    debug: 1                           # OPTIONAL, if set print some DEBUG info
     59    spam_level: 4                    # OPTIONAL, if set check for SPAM mail
     60    reply_address: 1                # OPTIONAL, if set then fill in ticket CC field
     61    umask: 022                       # OPTIONAL, Use this umask for saving attachments
     62    mailto_link: 1                    # OPTIONAL, if set then [mailto:<CC>] in description
     63    email_header: 1                # OPTIONAL, if set then show TO/CC fields in description
     64    trac_version: 0.8               # OPTIONAL. if set then use this as version number, default 0.9
    6565    }}}
    6666
    67 == SETUP ==
     67=== Installation and Configuration ===
    6868 
     69First build, install email2trac :
     70  * Edit Makefile, adjust the variables (in particular INSTALL_DIR, MTA_USER and TRAC_USER)
     71  * make
     72  * make install
     73  * Define a symlink /etc/email2trac.conf referencing $INSTALL_DIR/email2trac.conf
     74
     75After installation, edit email2trac.conf for your site. Most important
     76parameter is project, see above
     77
     78== Usage ==
     79
     80It depends on your MTA how the setup is. For Sendmail and Postfix, the procedure is the same :
     81 * Edit your alias definition file (default : /etc/aliases for Postfix,
     82   /etc/mail/aliases for Sendmail) and add one line per project/component you
     83   want to allow ticket submission from email to. For each alias, you can
     84   specify option --project. This option selects a configuration stanza in the
     85   config file and ''--component'' to specify a component other than the
     86   default component for the project. Line must have the following format :
     87{{{
     88     tracproj: |/usr/sbin/run_email2trac [--project=<project_name>] [--component=<project_component>]
     89}}}
     90
     91  * Update your alias database with command ''newaliases''
     92  * Test with a command like :
     93{{{
     94     mail tracproj < test7.eml
     95}}}   
     96
     97
     98
    6999It depends on your MTA how the setup is. Below is an example of the SARA setup
    70100that uses postfix as our MTA.