Changes between Initial Version and Version 1 of PendingTicketPlugin

Timestamp:

May 3, 2007, 4:31:41 AM (17 years ago)

Author:

Daniel Atallah

Comment:

New hack PendingTicketPlugin, created by datallah

PendingTicketPlugin

@@ +1 @@
+= Support for Pending Tickets =
+
+== Description ==
+
+The intent of this is to allow an administrator to mark a Ticket as "Pending" to indicate that information has been requested from the reporter.  If the reporter doesn't reply with in the allotted timeframe, the ticket will automatically be closed.
+
+This works well when combined with the SimpleTicketPlugin.
+
+== Bugs/Feature Requests == 
+
+Existing bugs and feature requests for PendingTicketPlugin are 
+[report:9?COMPONENT=PendingTicketPlugin here].
+
+If you have any issues, create a 
+[http://trac-hacks.org/newticket?component=PendingTicketPlugin&owner=datallah new ticket].
+
+== Download ==
+
+Download the zipped source from [download:pendingticketplugin here].
+
+== Source ==
+
+You can check out PendingTicketPlugin from [http://trac-hacks.org/svn/pendingticketplugin here] using Subversion, or [source:pendingticketplugin browse the source] with Trac.
+
+== Example ==
+
+Add a custom ticket field to your `trac.ini` file:
+{{{
+[ticket-custom]
+pending = checkbox
+pending.label = Pending
+pending.value = 0
+}}}
+
+If you're using the SimpleTicketPlugin, you may want to hide it:
+{{{
+[simpleticket]
+hide = pending
+}}}
+
+Install and enable the !PendingStatusRemovePlugin to have the pending flag automatically removed when the reporter responds.
+
+To enable the automatic closing of tickets, you'll need to set up a cron task:[[BR]]
+`TODO ADD THIS`
+
+
+
+== Recent Changes ==
+
+[[ChangeLog(pendingticketplugin, 3)]]
+
+== Author/Contributors ==
+
+'''Author:''' [wiki:datallah] [[BR]]
+'''Contributors:'''