[[PageOutline(2-5,Contents,pullout)]] = Ticket Team Dispatcher = == Description == Ticket Team Dispatcher is a plugin for easy ticket-distribution. Instead of assigning tickets directly to owners, you can assign the ticket to a special team via a custom field. The difference between a standard trac custom select field and the Ticket Team Dispatcher field (ttd-field) is, that the ticket-!admin can specify, which users are in the teams. On Creation of a ticket trac will also mail its status to all of the users in the team, according to the selected team. '''IMPORTANT:''' * Since Version 0.2 this plugin needs UserManagerPlugin, because it uses its API to manage the user-team relations. * The admin interface of Ticket Team Dispatcher will automatically create and update the custom-field (although, see #6807). You must not modify the options of this select field from the custom-field admin page (if using CustomFieldAdminPlugin), but the ticket team dispatcher admin page. == Bugs/Feature Requests == Existing bugs and feature requests for TicketTeamDispatcherPlugin are [report:9?COMPONENT=TicketTeamDispatcherPlugin here]. If you have any issues, create a [http://trac-hacks.org/newticket?component=TicketTeamDispatcherPlugin&owner=sinnvoller new ticket]. == Download == Download the zipped source from [download:ticketteamdispatcherplugin here]. == Source == You can check out TicketTeamDispatcherPlugin from [http://trac-hacks.org/svn/ticketteamdispatcherplugin here] using Subversion, or [source:ticketteamdispatcherplugin browse the source] with Trac. == Example == TBA == Recent Changes == [[ChangeLog(ticketteamdispatcherplugin, 3)]] == Author/Contributors == '''Author:''' [wiki:sinnvoller] [[BR]] '''Maintainer:''' [[Maintainer]] [[BR]] '''Contributors:'''