| 1 | [[PageOutline(2-5,Contents,pullout)]] |
| 2 | |
| 3 | = Trac Ticket to Salesforce ticket synchronization = |
| 4 | |
| 5 | == Description == |
| 6 | |
| 7 | This plugin maintains synchronization of Trac tickets with Salesforce custom objects, Ticket and Comment. Tickets are related to Cases by adding a custom field to the Trac ticket called case_number |
| 8 | |
| 9 | == Bugs/Feature Requests == |
| 10 | |
| 11 | Existing bugs and feature requests for TicketToSalesforcePlugin are |
| 12 | [report:9?COMPONENT=TicketToSalesforcePlugin here]. |
| 13 | |
| 14 | If you have any issues, create a |
| 15 | [http://trac-hacks.org/newticket?component=TicketToSalesforcePlugin&owner=chriswolf new ticket]. |
| 16 | |
| 17 | == Download == |
| 18 | |
| 19 | Download the zipped source from [download:tickettosalesforceplugin here]. |
| 20 | |
| 21 | == Source == |
| 22 | |
| 23 | You can check out TicketToSalesforcePlugin from [http://trac-hacks.org/svn/tickettosalesforceplugin here] using Subversion, or [source:tickettosalesforceplugin browse the source] with Trac. |
| 24 | |
| 25 | == Example == |
| 26 | |
| 27 | 1.) Install the custom objects and custom page layouts into your Salesforce org. |
| 28 | 2.) Generate the partner WSDL and copy it into your trac/projects/<yourproj>/conf |
| 29 | directory |
| 30 | 3.) Edit trac.ini to enable the tick2sforce component as well as setting the web |
| 31 | service API credentials. |
| 32 | |
| 33 | == Recent Changes == |
| 34 | |
| 35 | [[ChangeLog(tickettosalesforceplugin, 3)]] |
| 36 | |
| 37 | == Author/Contributors == |
| 38 | |
| 39 | '''Author:''' [wiki:chriswolf] [[BR]] |
| 40 | '''Maintainer:''' [wiki:chriswolf] [[BR]] |
| 41 | '''Contributors:''' |