Changes between Version 24 and Version 25 of TicketToSalesforcePlugin


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Timestamp:
Feb 8, 2011 1:02:32 PM (4 years ago)
Author:
chriswolf
Comment:

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  • TicketToSalesforcePlugin

    v24 v25  
    1818See the [#ModuleDependencies Module Dependencies] required. 
    1919 
    20  
    21 You will need to deploy the following Salesforce project 
    22 artifacts using either the Eclipse SForce plugin or the  
    23 ant-based migration tool.   
    24  
    25 {{{ 
    26 src/layouts/Case-Case Layout.layout 
    27 src/layouts/Comment__c-Comment Layout.layout 
    28 src/layouts/Ticket__c-Ticket Layout.layout 
    29 src/layouts/TicketCommentLink__c-TicketCommentLink Leyout.layout 
    30 src/objects/Ticket__c.object 
    31 src/objects/Comment__c.object 
    32 src/objects/CaseTicketLink__c.object 
    33 src/objects/TicketCommentLink__c.object 
    34 }}} 
     20This plugin comes with some Salesforce artifacts that are installed  
     21to your Salesforce org via an Ant script, using custom Ant tasks from Salesforce.   
     22There are four custom objects - `Ticket`, `Comment`, `CaseTicketLink`, `TicketCommentLink`; 
     23and four custom layouts - `Case Layout`, `Ticket Layout`, `Comment Layout` and  
     24`TicketCommentLink Layout`.  The `Case Layout` is the default, out-of-the-box 
     25`Case Layout` with an additional related list - "Tickets" appended; so if you already 
     26have a customized `Case Layout`, you may want to modify the included `package.xml` 
     27to omit the `Case Layout` and manually add the `Tickets` related list to your `Case Layout`. 
     28The three other layouts are completely new and can be safely added regardless of  
     29existing customizations. 
    3530 
    3631