20 | | |
21 | | You will need to deploy the following Salesforce project |
22 | | artifacts using either the Eclipse SForce plugin or the |
23 | | ant-based migration tool. |
24 | | |
25 | | {{{ |
26 | | src/layouts/Case-Case Layout.layout |
27 | | src/layouts/Comment__c-Comment Layout.layout |
28 | | src/layouts/Ticket__c-Ticket Layout.layout |
29 | | src/layouts/TicketCommentLink__c-TicketCommentLink Leyout.layout |
30 | | src/objects/Ticket__c.object |
31 | | src/objects/Comment__c.object |
32 | | src/objects/CaseTicketLink__c.object |
33 | | src/objects/TicketCommentLink__c.object |
34 | | }}} |
| 20 | This plugin comes with some Salesforce artifacts that are installed |
| 21 | to your Salesforce org via an Ant script, using custom Ant tasks from Salesforce. |
| 22 | There are four custom objects - `Ticket`, `Comment`, `CaseTicketLink`, `TicketCommentLink`; |
| 23 | and four custom layouts - `Case Layout`, `Ticket Layout`, `Comment Layout` and |
| 24 | `TicketCommentLink Layout`. The `Case Layout` is the default, out-of-the-box |
| 25 | `Case Layout` with an additional related list - "Tickets" appended; so if you already |
| 26 | have a customized `Case Layout`, you may want to modify the included `package.xml` |
| 27 | to omit the `Case Layout` and manually add the `Tickets` related list to your `Case Layout`. |
| 28 | The three other layouts are completely new and can be safely added regardless of |
| 29 | existing customizations. |