Changes between Version 3 and Version 4 of TicketToSalesforcePlugin


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Timestamp:
Feb 7, 2011, 8:16:00 AM (4 years ago)
Author:
chriswolf
Comment:

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  • TicketToSalesforcePlugin

    v3 v4  
    55== Description ==
    66
    7 Maintain synchronization if Trac tickets in Salesforce.  Trac tickets are
    8 reflected by the Salesforce custom object, Ticket__c and Comment__c. 
    9 Ticket__c objects are linked to Cases via M2M relationship provided by
    10 the CaseTicketLink__c custom object.  Even though this is a M2M relation,
     7Maintain synchronization if Trac tickets in !Salesforce.  Trac tickets are
     8reflected by the !Salesforce custom object, !Ticket__c and !Comment__c. 
     9!Ticket__c objects are linked to Cases via M2M relationship provided by
     10the !CaseTicketLink__c custom object.  Even though this is a M2M relation,
    1111Trac's uses a custom text field for the Case number, so it's essentially
    1212many-to-one. 
    1313
    14 Comment__c objects are related to Ticket__c objects via the link custom
    15 object, TicketCommentLink__cc.  The related lists layouts are modified to
     14!Comment__c objects are related to !Ticket__c objects via the link custom
     15object, !TicketCommentLink__cc.  The related lists layouts are modified to
    1616display the related object fields rather then the object id.
    1717