Changes between Version 3 and Version 4 of TicketToSalesforcePlugin


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Timestamp:
Feb 7, 2011 8:16:00 AM (4 years ago)
Author:
chriswolf
Comment:

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  • TicketToSalesforcePlugin

    v3 v4  
    55== Description == 
    66 
    7 Maintain synchronization if Trac tickets in Salesforce.  Trac tickets are 
    8 reflected by the Salesforce custom object, Ticket__c and Comment__c.   
    9 Ticket__c objects are linked to Cases via M2M relationship provided by 
    10 the CaseTicketLink__c custom object.  Even though this is a M2M relation, 
     7Maintain synchronization if Trac tickets in !Salesforce.  Trac tickets are 
     8reflected by the !Salesforce custom object, !Ticket__c and !Comment__c.   
     9!Ticket__c objects are linked to Cases via M2M relationship provided by 
     10the !CaseTicketLink__c custom object.  Even though this is a M2M relation, 
    1111Trac's uses a custom text field for the Case number, so it's essentially  
    1212many-to-one.   
    1313 
    14 Comment__c objects are related to Ticket__c objects via the link custom 
    15 object, TicketCommentLink__cc.  The related lists layouts are modified to 
     14!Comment__c objects are related to !Ticket__c objects via the link custom 
     15object, !TicketCommentLink__cc.  The related lists layouts are modified to 
    1616display the related object fields rather then the object id. 
    1717