wiki:TicketToSalesforcePlugin

Version 1 (modified by chriswolf, 4 years ago) (diff)

New hack TicketToSalesforcePlugin, created by chriswolf

Trac Ticket to Salesforce ticket synchronization

Description

This plugin maintains synchronization of Trac tickets with Salesforce custom objects, Ticket and Comment. Tickets are related to Cases by adding a custom field to the Trac ticket called case_number

Bugs/Feature Requests

Existing bugs and feature requests for TicketToSalesforcePlugin are here.

If you have any issues, create a new ticket.

Download

Download the zipped source from here.

Source

You can check out TicketToSalesforcePlugin from here using Subversion, or browse the source with Trac.

Example

1.) Install the custom objects and custom page layouts into your Salesforce org. 2.) Generate the partner WSDL and copy it into your trac/projects/<yourproj>/conf

directory

3.) Edit trac.ini to enable the tick2sforce component as well as setting the web

service API credentials.

Recent Changes

[14098] by rjollos on 2014-08-20 03:50:48
Removed empty directory.
[9842] by chriswolf on 2011-02-08 14:19:26
Refactored code to consolidate two classes, Ticket2Case and CaseNumberValidator
into a single class, Ticket2SForce. This obviates the need for "caseId" global
and connection static method to share connection between two classs.
[9841] by chriswolf on 2011-02-08 13:38:01
Add debug stmnt to show sessionId

Author/Contributors

Author: chriswolf
Maintainer: chriswolf
Contributors:

Attachments (2)

Download all attachments as: .zip