[ticket-workflow] accept = new,assigned,accepted -> accepted accept.operations = set_owner_to_self accept.permissions = TICKET_MODIFY assign = new,deferred -> assigned assign.operations = set_owner assign.permissions = TICKET_MODIFY defer = new -> deferred defer.operations = del_owner defer.permissions = TICKET_MODIFY info_supplied = more_info_required -> new info_supplied.name = info provided info_supplied.operations = del_owner info_supplied.permission = TICKET_CREATE leave = * -> * leave.default = 1 leave.operations = leave_status qacomplete = in_QA -> closed qacomplete.name = QA Passed qacomplete.operations = set_resolution qacomplete.permissions = TICKET_MODIFY qacomplete.set_resolution = fixed qafailed = in_QA -> accepted qafailed.name = QA Failed qafailed.operations = set_owner qafailed.permissions = TICKET_MODIFY reassign = assigned,accepted,reopened -> assigned reassign.operations = set_owner reassign.permissions = TICKET_MODIFY reopen = closed -> reopened reopen.operations = del_resolution reopen.permissions = TICKET_CREATE request_info = new -> more_info_required request_info.name = request info request_info.operations = set_owner request_info.permissions = TICKET_MODIFY resolve = new,accepted,reopened -> closed resolve.operations = set_resolution resolve.permissions = TICKET_MODIFY send_to_qa = accepted -> in_QA send_to_qa.name = Ready to QA send_to_qa.operations = del_owner send_to_qa.permissions = TICKET_MODIFY