﻿ticket	summary	type	release	owner	status	created	modified	_description	_reporter
1259	When always_notify_updater = true, person name instead of email address is used	enhancement	0.10	Bas van der Vlies	new	2007-02-28T15:11:48+01:00	2007-03-06T11:11:32+01:00	"We are using email2trac 0.9 and Trac 0.10.3

I wish to notify updater when he send new ticket, or update a ticket, as response that his email is received. I don't wish to send email to this updater, when somebody else updated this ticket.

In trac.ini following settings:

[notification]
always_notify_owner = false
always_notify_reporter = false
always_notify_updater = true
mime_encoding = base64
smtp_always_bcc =
smtp_always_cc =
smtp_default_domain =
smtp_enabled = true
smtp_from = ticket@some.domain
smtp_password =
smtp_port = 25
smtp_replyto = ticket@some.domain
smtp_server = localhost
smtp_subject_prefix = __default__
smtp_user =
use_public_cc = false
use_short_addr = false
use_tls = false

In email2trac.conf:
[DEFAULT]
project: /var/trac/firstproject
debug: 0
spam_level: 4
umask: 022
reply_all : 1
mailto_link: 0
email_comment: >
email_header: 0
trac_version: 0.10
enable_syslog : 1
drop_spam : 1
verbatim_format: 0
strip_signature: 1
ticket_update: 1

[another]
project: /var/trac/anotherproject

Now, when I send E-Mail, without attachment, and I am not defined as Trac user, in Trac is this ticked added as: [[BR]]
Reported by:  	Darko Kezic <dkezic@yahoo.com>

And I receive a response on my email address.

But, when i send reply, to this notification email message, update on that ticket in trac is occured, and I receive no email. In trac.log is message:

INFO: Email address w/o domain: Darko Kezic [[BR]]
INFO: no recipient for a ticket notification [[BR]]

Same issue occurs when I send a email for new ticket with attachment. Then no conformation for new ticket is sent.

When I use a trac.ini parameter always_notify_reporter = true, then is used the right email address, and everything is working.

Is there a possibility, to set email2trac, to parse only email address from the email, and use it as ""changed by"" name in trac (and dont use email person name at all)?
"	dkezic@…
1415	EmailToTracScript work under exchange server?	enhancement	0.10	Bas van der Vlies	new	2007-04-03T15:39:42+02:00	2007-04-04T07:36:30+02:00	"I'm trying to set up trac and the EmailToTracScript under windows 2003 server and exchange server. Has anyone done this and can give me a quick guide to configuring exchange server correctly? Thanks.
"	anonymous
707	Notify template sent to queue owner instead of original ticket submission email	defect	0.12	Bas van der Vlies	reopened	2006-09-10T19:53:49+02:00	2011-08-16T01:17:05+02:00	"
If a user submits a ticket via email, they get the auto-response that I created and configured as my alternate_notify_template. This is good because it lets them know that their ticket was received and entered into the system. 

However, as the queue owner, I also get the alternate_notify_template email, this is quite useless because I dont need this email at all, but I would expect to receive the original ticket submission not the notify_template email.

This is what I have configured:

{{{
[DEFAULT]
project: /var/lib/trac/eggplant
debug: 5
umask: 022
spam_level: 4
reply_address: 1
reply_all : 1
mailto_link: 0
umask: 022
email_comment: >
email_header: 0
trac_version: 0.9
alternate_notify_template : support.cs
ticket_update: 1
}}}

I'm running 0.7.6-5 (debian package).

"	micah@…
