summary,owner,anyotherfield,priority,component,mycustomfield,comment sum1,me again modified,anything,mypriority,again again mycomp again,mycustomfield1 modified,comment with some modified fields sum2,you,somethingelse,yourpriority,yourcomp,customfield2,comment with no field modified newticket,you,,yourpriority,yourcomp,customfield2, comment for a new ticket