Changes between Initial Version and Version 3 of Ticket #10898


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Timestamp:
Mar 10, 2013, 1:24:03 AM (11 years ago)
Author:
Ryan J Ollos
Comment:

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  • Ticket #10898

    • Property Cc sue.sml2006@… added

  • Ticket #10898 – Description

    initial v3  
    33I've installed and configured the ticket submit policy plugin ( confirmed in admin console; trac.ini contains config ; server restarted ) that you wrote, but it never fires. There are no relevant logs in the trac.log file and no errors ? Trac simply seems not to be parsing the config and acting upon it.
    44
    5 Snippets from trac.ini ;
    6 
     5Snippets from `trac.ini`:
     6{{{
    77ticketsubmitpolicy.policies.ticketexcludes =  enabled
    88ticketsubmitpolicy.policies.ticketrequires = enabled
    99ticketsubmitpolicy.ticketsubmitpolicy.ticketsubmitpolicyplugin =  enabled
    1010
    11 
    1211[ticket-submit-policy]
    1312epic_tickets.condition = type is EPIC
    1413epic_tickets.requires = summary, reporter, owner, description
     14}}}
    1515
    1616There's really no point in sending you the trac.log as there's nothing relevant in there, however this is the content of the notification email, which clearly shows that the owner and description fields are NULL, where the ticket-submit-policy configuration required them to be present.
    1717
     18{{{
    1819epic_tickets.requires = summary, reporter, owner, description
     20}}}
    1921
    20 Notification email
    21 
     22Notification email:
     23{{{
    2224#29: TicketSubmitPoplicy is not firing
    2325new EPIC
    … …  
    5254Priority: (None)
    5355Steps to reproduce the defect: (None)
     56}}}
    5457
    5558Really hope you are able to shed some light on this - I've been to the forums, created tickets etc, but am going nowhere fast !