TicketImportPlugin - Attribute error: hdf

[pierre.reimann@…]

Dear sir or madam,

I have installed the TicketImportPlugin, but now I get this errorcode when I click on the tab called "Import".

I don't know how or where I can find the Files or what the error exactly is. Do you maybe have some tips or a solution for me?

File "build/bdist.win32/egg/trac/web/main.py", Line 497, in _dispatch_request 
Code-segment:
Line  
492     try: 
493         if not env and env_error: 
494             raise HTTPInternalError(env_error) 
495         try: 
496             dispatcher = RequestDispatcher(env) 
497             dispatcher.dispatch(req) 
498         except RequestDone: 
499             pass 
500         resp = req._response or [] 
501     except HTTPException, e: 
502         _send_user_error(req, env, e) 

Local Variables:
Name Value 
dispatcher <trac.web.main.RequestDispatcher object at 0x04FDB130> 
e AttributeError('hdf',) 
env <trac.env.Environment object at 0x04A7CE70> 
env_error None 
req <RequestWithSession "GET '/importer'"> 
resp [] 

File "build/bdist.win32/egg/trac/web/main.py", Line 214, in dispatch 
Code-segment:
Line  
209       msg = _('Do you have cookies enabled?') 
210       raise HTTPBadRequest(_('Missing or invalid form token.' 
211       ' %(msg)s', msg=msg)) 
212   
213       # Process the request and render the template 
214       resp = chosen_handler.process_request(req) 
215       if resp: 
216       if len(resp) == 2: # old Clearsilver template and HDF data 
217       self.log.error("Clearsilver template are no longer " 
218       "supported (%s)", resp[0]) 
219       raise TracError( 

Local Variables:
Name Value 
chosen_handler <talm_importer.importer.ImportModule object at 0x04FDB1D0> 
chrome <trac.web.chrome.Chrome object at 0x04FDB2F0> 
err (<type 'exceptions.AttributeError'>, AttributeError('hdf',), <traceback ... 
handler <talm_importer.importer.ImportModule object at 0x04FDB1D0> 
req <RequestWithSession "GET '/importer'"> 
self <trac.web.main.RequestDispatcher object at 0x04FDB130> 




File "build/bdist.win32/egg/talm_importer/importer.py", Line 82, in process_request 
Code-segment:
Line 
77              
78         else: 
79             req.session['uploadedfile'] = None 
80             req.session['uploadedfilename'] = None 
81   
82             self._add_field_list(req.hdf) 
83   
84             req.hdf['reconciliate_by_owner_also'] = self._reconciliate_by_owner_also() 
85   
86             return 'importer.cs', None 
87   

Local variables:
Name Value
action 'other' 
req <RequestWithSession "GET '/importer'"> 
self <talm_importer.importer.ImportModule object at 0x04FDB1D0> 




File "build/bdist.win32/egg/trac/web/api.py", Line 319, in __getattr__ 

Code-segment:
Line
314         callbacks dictionary.""" 
315         if name in self.callbacks: 
316             value = self.callbacks[name](self) 
317             setattr(self, name, value) 
318             return value 
319         raise AttributeError(name) 
320   
321     def __repr__(self): 
322         path_info = self.environ.get('PATH_INFO', '') 
323         return '<%s "%s %r">' % (self.__class__.__name__, self.method, 
324                                  path_info) 

Local Variables:

Name Value 
name 'hdf' 
self <RequestWithSession "GET '/importer'"> 

Here are the specifications of the system:

Trac 1.0.1 
Babel 0.9.6 
Genshi 0.6 (without speedups) 
mod_wsgi 3.3 (WSGIProcessGroup WSGIApplicationGroup %{GLOBAL}) 
pysqlite 2.6.3 
Python 2.7.3 (default, Apr 10 2012, 23:31:26) [MSC v.1500 32 bit (Intel)] 
setuptools 0.6c11 
SQLite 3.7.6.2 
Subversion 1.7.5 (r1336830) 
jQuery 1.7.2 

If you need more information to be able to help just ask.

Best regards,

Pierre Reimann

[Jun Omae]

That is an installation issue. Your ticketimportplugin is too old. If you want Trac 1.0.x, please upgrade the latest ticketimportplugin with ​http://trac-hacks.org/svn/ticketimportplugin/0.11.