id summary reporter owner description type status priority component severity resolution keywords cc release 1338 Exec shell command Plugin (instead of SMTP Notification) anonymous anybody "Function to execute OS shell command (or script) when a ticket was changed. For example, it allows us to notice the event by RSH controllable alarm device without any client PC. In addition, to choose the device, function below is also wanted: Function to pass the command the user account and the other info to know which device to be kicked." enhancement new normal Request-a-Hack normal 0.10